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Loyalty programs, loyalty engagement and customer engagement with the company brand: Consumer-centric behavioral psychology insights from three industries.
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When a clean scent soothes the soul: Developing a positive attitude toward sharing service space with strangers.
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Positive gender congruency effects on shopper responses: Field evidence from a gender-egalitarian culture.
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Assisting consumers in detecting fake reviews: the role of identity information disclosure and consensus.
Journal of Retailing and Consumer Services, vol. 32.
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and Gonzalez, Christine
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An investigation of consumers' self-control mechanisms when confronted with repeated purchase temptations: Evidence from online private sales.
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