English | Français
[up] Up a level
Group by: Item Type | Date | No Grouping
Number of items: 2.

Décaudin, Jean-Marc, Skourtis, Georgios, Assiouras, Ioannis and Karaosmanoglu, Elif (2018) Does the co-creation of service recovery create value for customers? The underlying mechanism of motivation and the role of operant resources. European Management Review, vol. 16 (n° 4). pp. 997-1013.

Skourtis, Georgios (2016) The impact of operant resources on consumer value co-recovery in-role behavior and co-created value. École Doctorale Sciences de Gestion TSM (Toulouse).

This list was generated on Fri Dec 27 01:23:21 2024 CET.
Contacter les gestionnaires fonctionnels du dépôt/archive "Toulouse Capitole Publications"
Toulouse Capitole Publications utilise le logiciel EPrints developpé à la School of Electronics and Computer Science de l'université de Southampton. Plus d'informations sur le logiciel.