Loup, Pierre, Maurice, Jonathan and Rodhain, Florence (2020) Quand les technologies nomades influencent simultanément le bien-être et le stress au travail. Systèmes d'Information et Management, vol.25 (n°3). pp. 9-49.

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Identification Number : 10.3917/sim.203.0009


The aim of this article is to analyze the role of mobile technologies (MT) on employees’ well-being and technostress. Two research questions are considered: (1) To what extent do employees perceive these technologies as additional job demands and/or resources in their daily work? (2) How does the combination of demands and resources given by MT influence well-being, stress and performance at work? To answer these questions, a qualitative study was conducted within La Poste group that introduced MT for its commercial departments. The results show that this kind of devices is perceived as resources by individuals and improve their well-being at work. At the same time, and independently, they generate techno-overload and techno-invasion in private life, increasing the level of stress to which the individual may be exposed. From a theoretical perspective, this study documents the disconnection between well-being at work and technostress. Both concepts can be fostered independently and simultaneously by the introduction of MT, namely through addictive behaviors. Based on our results, we develop a job demands-resources model (JD-R) adapted to such an introduction and formulate a set of research propositions.

Item Type: Article
Language: French
Date: December 2020
Refereed: Yes
Place of Publication: Paris, France
Uncontrolled Keywords: Mobile technologies, Well-being at work, Stress at work, Techno-well-being, Technostress, Job demands-resources model, Technologies nomades, Bien-être au travail, Stress professionnel, Bien-être technologique, Technostress, Modèle job demands-resources
Subjects: C- GESTION
Divisions: TSM Research (Toulouse)
Site: UT1
Date Deposited: 26 Oct 2021 15:29
Last Modified: 26 Oct 2021 15:29
OAI Identifier: oai:tsm.fr:2811
URI: https://publications.ut-capitole.fr/id/eprint/43913
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