Bianchi, MiloIdRefORCIDORCID: https://orcid.org/0000-0003-4346-3147 and Brière, MarieIdRef (2021) Human-Robot Interactions in Investment Decisions. TSE Working Paper, n. 21-1251, Toulouse

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Abstract

We study the introduction of robo-advising on a large representa-tive sample of Employee Saving Plans. Dierently from many services that fully automate portfolio decisions, our robo-advisor proposes in- vestment and rebalancing strategies, leaving investors free to follow or ignore them. We focus on the resulting human-robot interactions and show that with the robo-service investors increase their attention to the portfolio, their investment in the plan, their equity exposure. They experience higher risk-adjusted returns, mostly by changing their re-balancing so to stay closer to the target. These eects are robust across various specications accounting for the endogeneity of the take-up decision, and they are stronger for investors with smaller portfolios, lower baseline returns and stock market participation. Our results suggest that automated advice can promote nancial inclusion, and they high- light how human-robot interactions can in uence investors' portfolio decisions and possibly improve nancial capability.

Item Type: Monograph (Working Paper)
Language: English
Date: September 2021
Place of Publication: Toulouse
Uncontrolled Keywords: Robo-Advising, Inclusion, Human-robot Interaction, Financial, Portfolio Dynamics, Long-Term Investment
JEL Classification: D14 - Personal Finance
G11 - Portfolio Choice; Investment Decisions
G23 - Pension Funds; Other Private Financial Institutions
Subjects: B- ECONOMIE ET FINANCE
Divisions: TSE-R (Toulouse)
Institution: Université Toulouse 1 Capitole
Site: UT1
Date Deposited: 21 Sep 2021 07:28
Last Modified: 28 Jan 2026 14:24
OAI Identifier: oai:tse-fr.eu:125979
URI: https://publications.ut-capitole.fr/id/eprint/43818

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