Mignonac, Karim, Herrbach, Olivier, Serrano-Archimi, Carolina and Manville, Caroline (2017) Navigating ambivalence: Perceived organizational prestige–support discrepancy and its relation to employee cynicism and silence. Journal of Management Studies, vol. 55 (n° 5). pp. 837-872.

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Identification Number : 10.1111/joms.12330


Drawing on the social identity literature, this study offers theoretical arguments and empirical evidence to understand reactions to divergent perceptions of organizational external prestige (PEP) and organizational support (POS)—two crucial bases of employees' social worth. Across three studies, using both experimental and field data, we find that PEP-POS discrepancy contributes to employees' perceptions of organizational cynicism and silence behavior, especially when PEP is high and POS is low (rather than the reverse). Consistent with our social identity perspective, we find that ambivalent identification, that is, the simultaneous identification and disidentification of an individual with an organization, is a key mediating mechanism that transfers the interactive relationship of PEP and POS to cynicism and silence. These findings contribute to a more comprehensive understanding of the dynamics of individuals' social worth at work.

Item Type: Article
Language: English
Date: 2017
Refereed: Yes
Place of Publication: Oxford
Uncontrolled Keywords: Ambivalent identification, Organizational cynicism, Silence, Perceived external, Prestige perceived, Organizational support
Subjects: C- GESTION
Divisions: TSM Research (Toulouse)
Site: UT1
Date Deposited: 05 Feb 2021 13:24
Last Modified: 18 Nov 2021 13:28
OAI Identifier: oai:tsm.fr:2268
URI: https://publications.ut-capitole.fr/id/eprint/42146
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