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Meyer-Waarden, LarsIdRef and Sabadie, WilliamIdRef (2023) Relationship quality matters: How restaurant businesses can optimize complaint management. Tourism Management, vol. 96.

Casamatta, GeorgesIdRef, Giannoni, Sauveur, Brunstein, Daniel and Jouve, Johan (2022) Host type and pricing on Airbnb: Seasonality and perceived market power. Tourism Management, vol. 88.

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