Number of items: 1.
Munzel, Andreas and H. Kunz, Werner (2014) Creators, Multipliers, and Lurkers : Who contributes and who benefits at online review sites. Journal of Service Management, 25 (1). pp. 49-74.
Munzel, Andreas and H. Kunz, Werner (2014) Creators, Multipliers, and Lurkers : Who contributes and who benefits at online review sites. Journal of Service Management, 25 (1). pp. 49-74.