Cremer, Helmuth, De Donder, Philippe, Dudley, Paul and Rodriguez, Frank (2010) Welfare and Profit Implications for Changes in Service Specifications within the Universal Service. In: Heightening Competition in the Postal and Delivery Sector Crew, Michael A. and Kleindorfer, Paul R. (eds.) Edward Edgar Publishing. Chapter 11. pp. 161-180.

Borsenberger, Claire, Cremer, Helmuth, De Donder, Philippe, Joram, Denis and Roy, Bernard (2010) Funding the Cost of Universal Service in a Liberalized Postal Sector. In: Heightening Competition in the Postal and Delivery Sector Crew, Michael A. and Kleindorfer, Paul R. (eds.) Edward Edgar Publishing. Chapter 14. pp. 220-334.

Boldron, François, Cazals, Catherine, Florens, Jean-Pierre and Lecou, Sébastien (2010) Some Dynamic Models for Mail Demand: the French Case. In: Heightening Competition in the Postal and Delivery Sector Crew, Michael A. and Kleindorfer, Paul R. (eds.) Edward Edgar Publishing. Chapter 7. pp. 99-115.

Fève, Frédérique, Florens, Jean-Pierre, Rodriguez, Frank and Soteri, Soterios (2010) Forecasting Mail Volumes in an Evolving Market Environment. In: Heightening Competition in the Postal and Delivery Sector Crew, Michael A. and Kleindorfer, Paul R. (eds.) Edward Edgar Publishing. Chapter 8. pp. 116-134.