English | Français
[up] Up a level
Group by: Item Type | Date | No Grouping
Number of items: 1.

Grégoire, Yany, Ghadami, Fateme, Laporte, Sandra, Sénécal, Sylvain and Larocque, Denis (2018) How can firms stop customer revenge? The effects of direct and indirect revenge on post-complaint responses. Journal of the Academy of Marketing Science, vol. 46 (n° 4). pp. 1052-1071.

This list was generated on Wed Oct 14 08:17:15 2026 CEST.
Contacter les gestionnaires fonctionnels du dépôt/archive "Toulouse Capitole Publications"
Toulouse Capitole Publications utilise le logiciel EPrints developpé à la School of Electronics and Computer Science de l'université de Southampton. Plus d'informations sur le logiciel.