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Bénet, NathalieIdRefORCIDORCID: https://orcid.org/0000-0003-1738-1463, Deville, AudeIdRef, Raïes, KarineIdRefORCIDORCID: https://orcid.org/0000-0003-4519-6820 and Valette-Florence, PierreIdRefORCIDORCID: https://orcid.org/0000-0003-0444-0030 (2022) Turning non-financial performance measurements into financial performance: The usefulness of front-office staff incentive systems in hotels. Journal of Business Research, vol. 142. pp. 317-327.

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