English | Français
[up] Up a level
Group by: Item Type | Date | No Grouping
Jump to: Article
Number of items: 1.

Article

Décaudin, Jean-MarcIdRef, Skourtis, Georgios, Assiouras, Ioannis and Karaosmanoglu, Elif (2018) Does the co-creation of service recovery create value for customers? The underlying mechanism of motivation and the role of operant resources. European Management Review, vol. 16 (n° 4). pp. 997-1013.

This list was generated on Tue Nov 4 05:41:42 2025 CET.
Contacter les gestionnaires fonctionnels du dépôt/archive "Toulouse Capitole Publications"
Toulouse Capitole Publications utilise le logiciel EPrints developpé à la School of Electronics and Computer Science de l'université de Southampton. Plus d'informations sur le logiciel.