Number of items: 1.
    Munzel, Andreas
 and H. Kunz, Werner
  
(2014)
Creators, Multipliers, and Lurkers : Who contributes and who benefits at online review sites.
  
    Journal of Service Management, 25 (1).
     pp. 49-74.
  	
  
  
    Munzel, Andreas
 and H. Kunz, Werner
  
(2014)
Creators, Multipliers, and Lurkers : Who contributes and who benefits at online review sites.
  
    Journal of Service Management, 25 (1).
     pp. 49-74.