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Grover, Steven L., Hasel, Markus C., Manville, Caroline and Serrano-Archimi, Carolina (2014) Follower Reactions to Leader Trust Violations: A Grounded Theory of violation Types, Likelihood of Recovery, and Recovery Process. European Management Journal, vol. 32 (n° 5). pp. 689-702.


Grover, Steven L., Abid-Dupont, Marie-Aude, Manville, Caroline and Hasel, Markus C. (2019) Repairing broken trust between leaders and followers: How violation characteristics temper apologies. Journal of Business Ethics, vol. 155 (n° 3). pp. 853-870.

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