Imahie, Satoshi (2026) Experience Premium in Consumer Search: Evidence from Drivers’ Refueling Behavior. TSE Working Paper, n. 26-1757

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Abstract

Why do uninformed consumers pay more? A long-standing answer is market unfamiliarity. Yet how much it contributes to information frictions, and whether it fades with experience, have not been directly measured. I answer these questions using millions of fuel purchases by Japanese drivers. Identification exploits two kinds of variation in familiarity, from travel and relocation. Comparing the same driver across markets, I find that unfamiliarity accounts for 62% of the price gap between informed and uninformed consumers, while persistent individual differences explain the rest. This unfamiliarity-driven gap (the experience premium) declines with repeated purchases, consistent with learning in consumer search.

Item Type: Monograph (Working Paper)
Language: English
Date: June 2026
Uncontrolled Keywords: Consumer Search, Information Friction, State Dependence, Learning, Gasoline
Subjects: B- ECONOMIE ET FINANCE
Divisions: TSE-R (Toulouse)
Site: UT1
Date Deposited: 25 Jun 2026 06:20
Last Modified: 25 Jun 2026 06:20
OAI Identifier: oai:tse-fr.eu:131884
URI: https://publications.ut-capitole.fr/id/eprint/53778
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