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Items where Author is "Assiouras, Ioannis"

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Décaudin, Jean-Marc, Skourkis, George, Assiouras, Ioannis and Karaosmanoglu, Elif (2018) Does the co-creation of service recovery create value for customers? The underlying mechanism of motivation and the role of operant resources. European Management Review, vol.16 (n°4). pp. 997-1013.

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