@techreport{publications50585, month = {July}, author = {Alexandros Gelastopoulos and Pantelis Analytis and Gael Le Mens and Arnout Van De Rijt}, series = {arXiv}, booktitle = {arXiv}, type = {Working Paper}, address = {Toulouse}, title = {The marginal majority effect: when social influence produces lock-in}, publisher = {arXiv}, year = {2024}, institution = {Universit{\'e} Toulouse Capitole}, keywords = {social influence, self-reinforcing process, self-correcting process, marginal majority, lock-in}, url = {https://publications.ut-capitole.fr/id/eprint/50585/}, abstract = {People are influenced by the choices of others, a phenomenon observed across contexts in the social and behavioral sciences. Social influence can lock in an initial popularity advantage of an option over a higher quality alternative. Yet several experiments designed to enable social influence have found that social systems self-correct rather than lock-in. Here we identify a behavioral phenomenon that makes inferior lock-in possible, which we call the ?marginal majority effect?: A discontinuous increase in the choice probability of an option as its popularity exceeds that of a competing option. We demonstrate the existence of marginal majority effects in several recent experiments and show that lock-in always occurs when the effect is large enough to offset the quality effect on choice, but rarely otherwise. Our results reconcile conflicting past empirical evidence and connect a behavioral phenomenon to the possibility of social lock-in.} }