@article{publications33921, volume = {vol. 12}, number = {n? 4}, month = {November}, author = {Jacques Cr{\'e}mer and Gary Biglaiser}, title = {The value of incumbency when platforms face heterogeneous customers}, publisher = {American Economic Association}, year = {2020}, journal = {American Economic Journal: Microeconomics}, pages = {1--43}, url = {https://publications.ut-capitole.fr/id/eprint/33921/} }