eprintid: 28586 rev_number: 14 eprint_status: archive userid: 19147 dir: disk0/00/02/85/86 datestamp: 2019-02-20 14:32:30 lastmod: 2021-04-02 15:58:56 status_changed: 2019-02-20 14:32:30 type: conference_item metadata_visibility: show creators_name: Ariouat, Hanane creators_name: Hanachi, Chihab creators_name: Andonoff, Éric creators_name: Benaben, Frederick creators_idrefppn: 227527178 creators_idrefppn: 155258354 creators_idrefppn: 179444913 creators_idrefppn: 068998783 title: A Conceptual Framework for Social Business Process Management subjects: subjects_INFO abstract: Over the recent years, Business Process Management (BPM) paradigm has become more socially driven. The socialization of processes has become an unavoidable way to realize flexible processes by including means to improve collaboration, knowledge sharing and collective decisions. However, the majority of current proposed approaches are limited to the exploitation of social technologies (social networks, blogs, wiki...), without providing a coherent conceptual and reusable framework, independent from those technologies. This paper defines precisely the social dimension to be taken into account in BPM and recommends a set of models to structure the design and development of Social BPM. In addition, a social ontology has been developed with Protege 5.0 and rules for inferring knowledge and queries for exploiting it have been implemented with SWRL and SPARQL. date: 2017 publisher: Elsevier Science faculty: info divisions: IRIT keywords: Business Process Management (BPM) - Social dimension - Ontology language: en has_fulltext: TRUE view_date_year: 2017 full_text_status: public pres_type: paper volume: 112 pagerange: 703-712 event_title: 21st International Conference on Knowledge-Based and Intelligent Information & Engineering Systems (KES 2017) event_type: conference harvester_local_overwrite: eprintid harvester_local_overwrite: userid harvester_local_overwrite: date harvester_local_overwrite: official_url harvester_local_overwrite: issn harvester_local_overwrite: dir harvester_local_overwrite: keywords harvester_local_overwrite: pagerange harvester_local_overwrite: publisher harvester_local_overwrite: volume harvester_local_overwrite: creators_name harvester_local_overwrite: faculty harvester_local_overwrite: site harvester_local_overwrite: abstract harvester_local_overwrite: title harvester_local_overwrite: publication harvester_local_overwrite: type harvester_local_overwrite: number harvester_local_overwrite: note harvester_local_overwrite: ispublished harvester_local_overwrite: id_number harvester_local_overwrite: event_title harvester_local_overwrite: pres_type harvester_local_overwrite: event_location harvester_local_overwrite: divisions harvester_local_overwrite: subjects harvester_local_overwrite: language harvester_local_overwrite: event_type harvester_local_overwrite: creators_idrefppn site: ut1 citation: Ariouat, Hanane , Hanachi, Chihab , Andonoff, Éric and Benaben, Frederick (2017) A Conceptual Framework for Social Business Process Management. In: 21st International Conference on Knowledge-Based and Intelligent Information & Engineering Systems (KES 2017). document_url: https://publications.ut-capitole.fr/id/eprint/28586/1/assistant_14913945_3823098524_0.pdf