TY - CONF ID - publications28586 UR - https://publications.ut-capitole.fr/id/eprint/28586/ A1 - Ariouat, Hanane A1 - Hanachi, Chihab A1 - Andonoff, Éric A1 - Benaben, Frederick Y1 - 2017/// N2 - Over the recent years, Business Process Management (BPM) paradigm has become more socially driven. The socialization of processes has become an unavoidable way to realize flexible processes by including means to improve collaboration, knowledge sharing and collective decisions. However, the majority of current proposed approaches are limited to the exploitation of social technologies (social networks, blogs, wiki...), without providing a coherent conceptual and reusable framework, independent from those technologies. This paper defines precisely the social dimension to be taken into account in BPM and recommends a set of models to structure the design and development of Social BPM. In addition, a social ontology has been developed with Protege 5.0 and rules for inferring knowledge and queries for exploiting it have been implemented with SWRL and SPARQL. PB - Elsevier Science VL - 112 KW - Business Process Management (BPM) - Social dimension - Ontology TI - A Conceptual Framework for Social Business Process Management SP - 703 AV - public EP - 712 T2 - 21st International Conference on Knowledge-Based and Intelligent Information & Engineering Systems (KES 2017) ER -