eprintid: 16773
rev_number: 12
eprint_status: archive
userid: 220
dir: disk0/00/01/67/73
datestamp: 2015-05-18 09:47:55
lastmod: 2024-05-27 09:02:26
status_changed: 2015-05-18 09:47:55
type: article
metadata_visibility: show
creators_name: Akremi, Assâad El
creators_name: Perrigot, Rozenn
creators_name: Piot-Lepetit, Isabelle
creators_idrefppn: 086114557
creators_idrefppn: 112872425
creators_idrefppn: 124521762
title: Examining the Drivers for Fransised Chains Performance Through the Lens of the Dynamic Capabilities Approach
ispublished: pub
subjects: subjects_GESTION4
subjects: subjects_GESTION6
abstract: This paper draws on the dynamic capabilities approach to explain the performance of franchised chains. This approach is a useful lens to understand why some chains are more likely to drive superior performance than others. Hence, using this theoretical lens, we explore why and how several characteristics of franchised chains influence sales performance. This study includes 189 retail and service chains operating in the United States. Findings show that experience before franchising, length of training, chain age, franchising fees, and level of internationalization positively impact performance of franchised chains, whereas the proportion of franchised units has a curvilinear influence (inverted-U shape) on chains' performance. Implications for franchising scholars and practitioners are discussed.
date: 2015-01
date_type: published
publisher: Wiley
id_number: 10.1111/jsbm.12059
official_url: http://dx.doi.org/10.1111/jsbm.12059
faculty: gestion
divisions: CRM
keywords: franchised chains
keywords: performance
keywords: United States
language: en
has_fulltext: FALSE
doi: 10.1111/jsbm.12059
view_date_year: 2015
full_text_status: none
publication: Journal of Small Business Management
volume: vol. 53
number: n° 1
pagerange: 145-165
refereed: TRUE
issn: 00472778
harvester_local_overwrite: oai_set
harvester_local_overwrite: creators_idrefppn
harvester_local_overwrite: creators_name
harvester_local_overwrite: pending
harvester_local_overwrite: note
oai_set: ut1c
site: ut1
citation:   Akremi, Assâad El <https://www.idref.fr/086114557>, Perrigot, Rozenn <https://www.idref.fr/112872425> and Piot-Lepetit, Isabelle <https://www.idref.fr/124521762>  (2015) Examining the Drivers for Fransised Chains Performance Through the Lens of the Dynamic Capabilities Approach.    Journal of Small Business Management, vol. 53 (n° 1).  pp. 145-165.