%A Natàlia Cugueró-Escofet
%A Marion Fortin
%A Miguel-Angel Canela
%J Journal of Business Ethics
%T Righting the wrong for third parties -- how monetary compensation, procedure changes and apologies restore justice for observers of injustice
%X People react negatively not only to injustices they  personally endure but also to injustices that they observe as  ystanders at work—and typically, people observe more  injustices than they personally experience. It is therefore  important to understand how organizations can restore  observers’ perceptions of justice after an injustice has  occurred. In our paper, we employ a policy capturing design  o test and compare the restorative power of monetary compensation, procedure changes and apologies, alone and in  combination, from the perspective of third parties. We extend  revious research on remedies by including different degrees  f compensation and procedural changes, by comparing the  ffects of sincere versus insincere apologies and by  including apologies from additional sources. The results  indicate that monetary compensation, procedure changes, and  incere apologies all have a significant and positive effect  on how observers perceive the restoration of justice.  in sincere apologies, on the other hand, have no significant  effect on restoration for third parties. Procedural changes  ere found to have the strongest remedial effects, a remedy  arely included in previous research. One interpretation of  his finding could be that observers of injustice prefer  olutions that are not short sighted: changing procedures  voids future injustices that could affect other people. We  ound that combinations of remedies, such that the presence  of a second remedy strengthens the effect of the first  remedy, are particularly effective. Our findings regarding  interactions underline the importance of studying and  ministering remedies in conjunction with each other.
%N n° 2
%K Justice restoration  Fairness restoration
%K Organizational Justice
%K Injustice remedies
%P 253-268
%V vol. 122
%D 2014
%I Springer
%R 10.1007/s10551-013-1762-7
%L publications16761