TY - JOUR ID - publications1140 UR - http://tse-fr.eu/pub/4217 IS - 4 A1 - Fudenberg, Drew A1 - Tirole, Jean Y1 - 2000/// JF - RAND Journal of Economics VL - 31 TI - Customer Poaching and Brand Switching SP - 634 AV - none EP - 657 ER -