Determinants of customer churn behavior: the case of the local telephone service

Deichmann, Joel, Eshghi, Abdolreza, Haughton, Dominique, Teebagy, N. and Topi, H. (2006) Determinants of customer churn behavior: the case of the local telephone service. Journal of Marketing Management, 16 (2). pp. 179-187.

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Official URL: http://tse-fr.eu/pub/10531
Item Type: Article
Language: English
Date: 2006
Refereed: Yes
Subjects: B- ECONOMIE ET FINANCE
Divisions: TSE-R (Toulouse)
Site: UT1
Date Deposited: 18 Jan 2012 05:58
Last Modified: 07 Mar 2018 13:21
OAI ID: oai:tse-fr.eu:10531
URI: http://publications.ut-capitole.fr/id/eprint/3037

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