Interaction protocols for human-driven crisis resolution processes

Andonoff, Éric, Hanachi, Chihab, Le, Nguyen Tuan Thanh and Sibertin-Blanc, Christophe (2015) Interaction protocols for human-driven crisis resolution processes. In: 16th Working Conference on Virtual Enterprises (PRO-VE 2015).

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Official URL: http://oatao.univ-toulouse.fr/18749/

Abstract

This work aims at providing a crisis cell with process-oriented tools to manage crisis resolutions. Indeed, the crisis cell members have to define the crisis resolution process, adapt it to face crisis evolutions, and guide its execution. Crisis resolution processes are interaction-intensive processes: they not only coordinate the performance of tasks to be undertaken on the impacted world, but they also support regulatory interactions between possibly geographically distributed crisis cell members. In order to deal with such an interweaving, this paper proposes to use Interaction Protocols to both model formal interactions and ease a cooperative adaptation and guidance of crisis resolution processes. After highlighting the benefits of Interaction Protocols to support this human and collective dimension, the paper presents a protocol meta-model for their specification. It then shows how to suitably integrate specified protocols into crisis resolution processes and how to implement this conceptual framework into a service oriented architecture.

Item Type: Conference or Workshop Item (Paper)
Language: English
Date: 2015
Uncontrolled Keywords: Crisis resolution process - Interaction protocols - Process flexibility
Subjects: H- INFORMATIQUE
Divisions: Institut de Recherche en Informatique de Toulouse
Site: UT1
Date Deposited: 20 Feb 2019 14:56
Last Modified: 20 Mar 2019 14:08
URI: http://publications.ut-capitole.fr/id/eprint/29405

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