‘No strings attached?’: How attribution of disinterested support affects employee retention

Mignonac, Karim and Richebé, Nathalie (2013) ‘No strings attached?’: How attribution of disinterested support affects employee retention. Human Resource Management Journal, 23 (1). pp. 72-90.

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Official URL: http://dx.doi.org/10.1111/j.1748-8583.2012.00195.x


Appearance of disinterestedness is a social norm that has long been recognised by social scientists as essential to the development of social exchange relationships. Despite the predominance of social exchange theory within the field of management, management scholars have so far largely overlooked the role of this norm in their models. This study aims to fill this gap by investigating how employees' attribution of disinterested organisational support (i.e. support perceived by employees as not resulting from an underlying calculation) is related to employee retention. The hypotheses were tested in a longitudinal study of 151 management-level employees. Results showed that perceptions of disinterested support decrease employee voluntary turnover through enhancing perceptions of organisational support and organisational commitment, and lessening turnover intention. [ABSTRACT FROM AUTHOR]

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Item Type: Article
Date: 2013
Refereed: Yes
Uncontrolled Keywords: Employee retention, Research employee loyalty, Organizational commitment, Personnel management, Resarch labor, Management pyschological, Longitudinal method
Subjects: C- GESTION > C5- Marketing
Divisions: TSM Research (Toulouse)
Site: UT1
Date Deposited: 03 Feb 2014 14:55
Last Modified: 18 Oct 2017 15:13
URI: http://publications.ut-capitole.fr/id/eprint/14051

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